Refund Policy
Refund and Return Policy
The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days.
The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.
In the case of returns of orders by the client, the client will be liable for actual shipping costs incurred.
Updating of these Terms & Conditions
Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms & Conditions from time to time. Changes to these Terms & Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms & Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms & Conditions, including such changes or updates.
Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
Privacy: casual surfing
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.
Choice of Law
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms & Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms & Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms & Conditions, and the remainder of these Terms & Conditions shall continue in full force and effect. These Terms & Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
Online Promotions
Online Promotional offers available at Wellness Online Store Only. Available to Rewards Customers only. Offers available in indicated dates and times only or while stocks last. Voucher codes cannot be used in conjunction with other promotions. Refunds will only be given on sale price, not the original price.
Online Clearance Sale(s)
· Clearance sale items are end-of-line and quantities are therefore very limited and subject to availability as these items will not be replenished.
· Customer acknowledges that all items on promotion are limited. Sfera Bio Nutrition will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that promotional offers thereof are removed from the website. Sfera Bio Nutrition, however, cannot guarantee the availability of stock. When items are no longer available after customer has placed an order, Sfera Bio Nutrition will notify customer and customer will be entitled to a refund of any amount already paid by customer for such items.
· Sfera Bio Nutrition takes all reasonable efforts to accurately reflect the availability of items on the website however should there be any errors relating to availability of items, Sfera Bio Nutrition shall notify customer of such error as soon as reasonably possible and refund customer for any amount already paid.
The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days.
The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.
In the case of returns of orders by the client, the client will be liable for actual shipping costs incurred.
Updating of these Terms & Conditions
Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms & Conditions from time to time. Changes to these Terms & Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms & Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms & Conditions, including such changes or updates.
Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
Privacy: casual surfing
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.
Choice of Law
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms & Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms & Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms & Conditions, and the remainder of these Terms & Conditions shall continue in full force and effect. These Terms & Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
Online Promotions
Online Promotional offers available at Wellness Online Store Only. Available to Rewards Customers only. Offers available in indicated dates and times only or while stocks last. Voucher codes cannot be used in conjunction with other promotions. Refunds will only be given on sale price, not the original price.
Online Clearance Sale(s)
· Clearance sale items are end-of-line and quantities are therefore very limited and subject to availability as these items will not be replenished.
· Customer acknowledges that all items on promotion are limited. Sfera Bio Nutrition will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that promotional offers thereof are removed from the website. Sfera Bio Nutrition, however, cannot guarantee the availability of stock. When items are no longer available after customer has placed an order, Sfera Bio Nutrition will notify customer and customer will be entitled to a refund of any amount already paid by customer for such items.
· Sfera Bio Nutrition takes all reasonable efforts to accurately reflect the availability of items on the website however should there be any errors relating to availability of items, Sfera Bio Nutrition shall notify customer of such error as soon as reasonably possible and refund customer for any amount already paid.